Terms and Conditions

Welcome to Smart Solutions (STS) Marketing and Services. By accessing or using our services, you agree to comply with the terms and conditions outlined below. Please read these carefully before proceeding.

1. General Terms

  • Smart Solutions (STS) provides services related to content writing, academic writing, marketing, typing, and construction.
  • These terms apply to all users engaging with our services, whether through our website, email, or direct communication.
  • By engaging our services, you confirm that you are at least 18 years old or have legal consent from a guardian.

2. Services Offered

We offer the following services:

  • Content Writing: Blog posts, articles, website content, SEO content, product descriptions.
  • Academic Writing: Essays, research papers, dissertations, and more.
  • Marketing Services: Online marketing (social media ads, posts) and physical marketing (flyers, brochures).
  • Typing Services: Document typing, data entry, transcription.
  • Construction Services: Project management, blueprint design, renovations.

The scope and details of each service will be agreed upon with the client prior to commencement.

3. Payment Terms

  • Payments must be made as per the agreed-upon schedule.
  • Services will only begin after a partial or full payment, as mutually decided.
  • Accepted payment methods include bank transfers and online payment systems.

4. Delivery Terms

  • Digital Deliveries: Delivered via email within the timeline agreed upon.
  • Physical Deliveries: Couriered within Lahore or other locations as specified. Delivery charges may apply.
  • Smart Solutions (STS) is not responsible for delays caused by incorrect client information or third-party services.

5. Refund Policy

  • Refunds are subject to the terms outlined in our Refund Policy.
  • Clients must provide valid reasons for requesting a refund.
  • We reserve the right to reject refund requests if they do not meet the stated criteria.

6. Revisions and Modifications

  • Revisions are offered as per the agreement for each service.
  • Clients must request revisions within the stipulated timeframe after delivery.
  • Additional charges may apply for extensive changes beyond the original scope.

7. Client Responsibilities

  • Clients must provide accurate and complete information for their projects.
  • Failure to provide timely feedback or required materials may result in delays or additional charges.

8. Intellectual Property

  • All content and materials created by Smart Solutions (STS) remain the property of the company until full payment is received.
  • Upon full payment, intellectual property rights transfer to the client unless otherwise specified.
  • Smart Solutions (STS) retains the right to use non-confidential work for promotional purposes.

9. Confidentiality

  • We ensure the confidentiality of your personal and project-related information.
  • Any sensitive materials provided by the client will be handled securely and will not be shared without consent.

10. Liability

  • Smart Solutions (STS) is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
  • It is the client’s responsibility to review delivered materials and ensure their suitability for their intended purpose.

11. Termination of Services

  • Either party may terminate the agreement at any time with prior notice.
  • Smart Solutions (STS) reserves the right to terminate services if the client violates these terms.

12. Governing Law

These terms and conditions are governed by the laws of Pakistan. Any disputes will be resolved under the jurisdiction of Lahore courts.

13. Contact Information

For any questions or concerns regarding these terms, please contact us:

  • Address: 40-A, Opposite Revenue Society Gate, Near Shadiwal Chowk Johar Town, Lahore
  • Phone: +923322667561
  • Email: SMARTSOLUTIONSINFO2@GMAIL.COM

By engaging with Smart Solutions (STS) Marketing and Services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing us!